Acer vs Asus Laptops - which brand is better

Acer vs Asus Laptops: Which Brand is Better? [Updated 2020]

Are you torn between buying an Acer vs ASUS laptop?

In this guide, I’ll give you a comprehensive comparison of these two top laptop brands to help you decide which one would be best suited for your needs.

Firstly, it is important to acknowledge that both Acer and ASUS are solid PC brand options.

You would never go wrong with either.

Both brands also offer you a diversity of options to pick from across varied price points.

No matter your preference, you will find what you are looking for be it a lightweight business laptop, a high-end gaming laptop, or Chromebook.

Both brands have something that can work for you.

But, back to the topic, here is an Acer vs ASU comparison focusing on design, performance, price, and customer support.

Acer

Are acer laptops better than asus laptops - acer vs asus

Acer is a Taiwanese brand that was founded in 1976.

Originally, it was known as Multitech.

The hardware and technology company sells a large variety of computing hardware including tablets, laptops, desktops, servers, storage devices, smartphones as well as various computer accessories like keyboards, monitors, projectors, and mice.

The Acer brand is better known for its laptops and monitor line of products which have proven quite popular in the market and have been sold widely.

In recent years, the company has also ventured into virtual reality hardware.

Design

The Acer laptops aren’t sleek.

The design looks drab and they maintain the same look across its spectrum of products.

The Acer laptops also look a bit weighty.

Though the weights aren’t markedly different from those of the ASUS laptops, they have a design that makes them look that way.

Consumers don’t like the fact that Acer takes some design shortcuts, particularly in the use of casing plastics, plastic thickness, component replacements as well as the strut placements in the laptop’s casings.

Because of these design shortcomings, many of the Acer laptops will only withstand normal handling for a few years.

The laptop hinges can get loose even though they shouldn’t.

The hinges may also break the screws free off the anchors in the laptop’s casings.

Sometimes, casings may begin cracking at the corners.

Acer’s strategy appears to be to sell three-year laptops.

Most computer hardware manufacturers work with this lifecycle but Acer’s products tend to show signs of fatigue and failure after three years while other laptop brands will last you more than 3 years.

On the plus side, many of Acer products will suit a user on the go.

Acer’s Swift 3 and Swift 7 laptops weigh just 3lbs to 4lbs which is about the same weight category as MacBook Air.

The Acer laptops are also super-compact so you won’t have a problem tacking them into tiny spaces on your subway rides or onboard a flight.

This slim and compact design also allows you to easily slip them into a laptop bag or backpack and carry them around with your other portable stuff.  

In spite of the slim design of its later models, the Acer laptops still pack some superb specs.

The company even has ultra-thin gaming laptops such as the Predator Triton.

Still, on the look, Acer offers more than just the standard or traditional laptop colors.

With this brand, you can find something beyond the black and black-red laptop designs.

Acer’s Predator Helios 300 and the Helios 300 Special Edition offers users more color options with the turquoise and black as well as the eye-catching white and gold designs.

The same diversity in the look and color options obtain for Acer’s Chromebook 11 and Chromebook 13 laptops.

The Chromebook 13 also has an aluminum chassis and hinge that slightly lifts the keyboard and makes it a lot easier for you to type.

It is not easy to describe but it is something that will be readily apparent once you begin using the laptop.

Price

A significant advantage of the Acer brand is that its laptop range comes at relatively affordable pricing.

There are those in the high-priced range such as the Predator 21x gaming laptops which is considerably more expensive than the other gaming laptops.

It must be mentioned, though, that the Predator 21x features Tobii eye tracking technology and a 21-inch curved screen but the rest of the features are within the spectrum of the specifications of laptops in the same class.

When you factor in price-to-performance that you can derive from the laptop, Acer has an edge over ASUS products although both laptop brands are competitively-priced.

Product Variety

There is a good variety to choose from in the Acer range of products.

You can find a wide selection of Acer laptops ranging from the low-budget to the high-end products.

These include:

  • Chromebook
  • Gaming laptops
  • Windows laptops
  • 2-in-1s

This diversity in the Acer product range means that you will get what you are looking for no matter your budget.

Customer Support

Acer has in the past provided top-notch customer service but the quality and efficiency of customer support appears to have degraded over the years.

The company has a competitive edge when it comes to design and innovations but customer support appears to be below par according to the opinions of many of its customers.

Customers have reported getting inaccurate answers to their queries.

There are also complaints about the number of requests a customer gets before they can make payments for the upgraded level of support.

Other complaints relate to the performance of the Acer laptops, some of which have been said to be sluggish and slower than expected.

There are also complaints about faulty components which has seen customers having to return their laptops for troubleshooting and repairs.

Some complaints also pertain to parts or machines getting lost when they are sent back.

Acer laptops come with a warranty of one year.

The higher-end laptop models can carry a warranty of two to three years.

The warranty can be extended for an additional cost.

Innovation

Acer products feature cutting-edge innovation in audio, thermal, visual, software, and the connection aspects of its products.

The Swift Series of laptops is Acer’s biggest innovation.

The product line integrates a 15.6 inch display into a laptop weighing only 2lbs!

Acer’s gaming laptops have also gotten considerably lighter and compact and you can now carry them around virtually anywhere and everywhere.

Acer’s Swift series of laptops feature a 0.35-inch frame which gives them an ultra-sleek look.

The battery life has also improved considerably.

Acer laptops now have a battery life ranging from 9 to 10 hours so you can use them the whole day without having to recharge.

The cooling technology has improved significantly so even if you are employing Acer laptops in heavy-duty video editing software applications or games, the laptop remains cool thanks to its 0.03-inch heat pipe.

Acer laptops also have an edgy cooling innovation in its LiquidLoop fanless cooling system found in its Switch 7 Black Edition.

The 2-1 laptop is perfect for graphic designers.  

One of Acer’s most innovative products is undoubtedly the Predator Triton 900 with its specially engineered Ezel Aero Hinges that enables users to switch between modes almost instantly.

Strong Point

The most outstanding aspect of Acer laptops is that they offer a wide range of options to pick from which makes shopping easier.

You can go for the specs that you are looking without making too many compromises.

Acer laptop designs are strong and durable.

Most importantly, they come at an affordable price.

Asus

are Asus laptops better than acer laptops - acer vs asus

Like Acer, ASUS is also a Taiwanese computer and electronics brand.

Founded in 1989, the microelectronics company builds a wide range of electronic products.

Its product line is extensive and exceeds even that of Acer.

ASUS sells everything from laptops to desktops, tablets, and laptops.

Additionally, the company sells a number of computer peripherals like keyboards, monitors, and mice.

ASUS also sells smartphones, routers, headset, motherboards, and graphics cards.

ASUS products are a top-brand choice across multiple categories that they compete in, particularly in the monitors, laptops, graphics cards, and the motherboards market.

Like Acer with its Predator line of gaming computers, ASUS also has its gaming-specific lineup known as ROG (Republic of Gamers).  

Design

When it comes to the design or build, the ASUS laptops have a clear edge over Acer.

ASUS has very stylish laptops.

Even the most basic ASUS laptops look good.

They have a metallic and minimalist finish which gives them a sharp and classy look.

The designs are also slimmer and relatively lightweight.

Even the ASUS gaming laptops tend to be thinner.

You will also notice the slimmer profile in their business laptops and Chromebooks.

Overall, ASUS scores highly on the design front with elegant and stylishly designed laptops that will earn you lots of compliments.

Performance-wise, ASUS laptops use quadcore processors which gives an edge over the Acer computers.

Most of them use Intel processors but there are some that use AMD.

ASUS laptops utilize the NVIDIA GeForce graphics.

This is especially so in its gaming series.

Apart from this, ASUS also leverages the NVIDIA Quadro and the Intel UHD Graphics.

Price

ASUS laptop pricing varies depending on the offering though they are generally more expensive than Acer laptops.

The product line ranges from the pocket-friendly options to more premium and extravagant options.

Most of the models also feature quadcore processors which have a noticeable overhead over the Acer laptops.

In general, however, they tend to be pricier than Acer laptops.

Product Variety

Like other top laptop manufacturers, ASUS has a vast product range.

The ASUS laptops come in names such as StudioBook Series, VivoBook Series, GYaming Series, ZenBook Series, Chromebook Series, ASUS Laptop Series, FX/ZX Series, the ASUSPRO Series as well as the ASUS TUF Series.

Whether you are looking for a business laptop or a high-end gaming laptop, you are guaranteed to find a product that suits your needs in the ASUS product line.

Screen sizes for ASUS laptops range from 10 inches to 17 inches.

You can find even larger screen sizes.

The screens are in FHD although the company also offers some UHD screen options.

ASUS laptops are powered by 2-cell and 3-cell batteries which has implications on the battery life per charge.

ASUS laptops have a medium battery life per charge.

Customer Support

ASUS customer support is available via phone on weekdays between 6am and 9pm PST.

On weekends, customer support is available between 6am and 5pm PST.

The tech company also features a chat facility for customer support which is also available within the above-mentioned time-frame.

ASUS’s phone support is excellent.

The customer support team is knowledgeable and helpful so they will be able to resolve your problems and queries expeditiously.

Chat response tends to be lengthy, though.

You can also access customer support via the ASUS Customer Support website.

The phone and chat support are, however, the most efficient customer support portals.

ASUS offers a one-year warranty on its laptop products.

The warranty covers labor and defective parts.

Innovation

ASUS has been an innovative player in the computer hardware space.

Its ROG Zephyrus gaming laptop line is one of its most successful innovations in recent years.

The laptop has an ultra-slim design that is rare for gaming laptops.

It is also very lightweight and has superb graphics.

The computing brand has also launched the ASUS ScreenPad which is an interactive display with plenty of innovative features and functions.  

It simplifies multi-tasking and makes it quicker, allowing users to easily come up with their own shortcuts.

Strong Point

The most outstanding feature with ASUS laptops is their sleek and elegant designs and topline performance.

They look good and feel like high-quality laptops.

Even the budget-priced ASUS laptops look nice.

Recently, ASUS has introduced ultra-slim gaming laptops that still pack the power and performance.

Acer vs ASUS:
Where Do You Get the Best Value for Money?

acer vs asus laptops - which is better for watching movies, music, gaming, work

What are the main differentiating factors between Acer and ASUS laptops?

Acer offers you a wider selection of laptops that have a robust design that will appeal to different customer bases.

ASUS has a fewer selection of laptops but scores highly on the design front and with superior specs.

The sleekness of the ASUS laptops is undeniable.

ASUS also builds very good gaming laptops.

This is especially so with its ROG Zephyrus.

ASUS also performs better on customer service.

You can go for Acer if you are looking for specific specs and durability but aren’t too much on the looks.

With its large selection, Acer will offer you a computer that precisely matches your needs.

However, if you are looking for an appealing laptop with superior specs, speed, and performance, you can go for ASUS.

ASUS is also great for multitasking and offers excellent customer support.

If you are shopping for an excellent gaming machine, you can go for ASUS’ ROG Zephyrus.